Dispatch & Delivery Policy

DISPATCH & DELIVERY TIMES

• We aim to process all orders within 1-2 working days. However, during the busiest times (October-December), processing times may extend to 3-4 working days.

• For UK orders sent via the small parcel service (Yodel), delivery takes 2-5 working days after dispatch.

• Orders sent via APC are booked on an overnight service for delivery the next working day.

METHODS OF DELIVERY

• Zone 1 (UK ):

  • Orders weighing 0-3kg are sent via Yodel.

  • Orders over 3kg are sent via APC.

SHIPPING COSTS

• Shipping costs are displayed during checkout and are as follows:

  • Orders weighing up to 3kg: £4.99

  • Orders over 3kg: £6.99

FREE SHIPPING

• Enjoy free shipping on all orders over £60.

NO MINIMUM ORDER

• No minimum order required! Shop freely, whether your purchase is big or small.

DISPATCH NOTIFICATIONS

• All orders will receive a dispatch notification via email. Tracking numbers are included in the email once the orders have been dispatched.

SPECIALIZED TEAM SUPPORT

• We have a dedicated and specialized team ready to assist you with any questions or concerns you may have.

QUESTIONS?

• If you have any questions, feel free to contact us at support@mattliamcleaningcompany.com. We’re here to help!